Privacy Policy

Privacy Policy

Last Updated: May 2026

Kaina Digital (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information including:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Company name

  • Business information

  • Project details submitted through forms

Non-Personal Information

  • Browser type

  • Device information

  • IP address

  • Website usage data

  • Cookies and analytics data

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and requests

  • Provide digital marketing and development services

  • Improve our website and user experience

  • Send project updates and communications

  • Analyze website traffic and performance

  • Improve marketing and business operations

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve user experience and understand website performance.

Cookies may be used to:

  • Remember user preferences

  • Analyze website traffic

  • Improve website functionality

  • Measure marketing effectiveness

You may disable cookies through your browser settings if preferred.

4. Third-Party Services

We may use trusted third-party platforms and tools including:

  • Google Analytics

  • Google Ads

  • Meta (Facebook & Instagram)

  • LinkedIn

  • Hosting providers

  • CRM and automation platforms

These third-party services may collect information in accordance with their own privacy policies.

Kaina Digital is not responsible for the privacy practices of third-party websites or services.

5. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Sharing & Disclosure

We may share information only when necessary:

  • With service providers assisting our operations

  • To comply with legal obligations

  • To protect our rights and business interests

  • With your consent where applicable

We do not sell personal data to third parties.

7. Retention of Information

We retain personal information only for as long as necessary to:

  • Provide services

  • Fulfill legal obligations

  • Resolve disputes

  • Maintain business records

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for communications

To make any requests regarding your information, please contact us.

9. External Links

Our website may contain links to external websites.

We are not responsible for the content, security, or privacy practices of third-party websites.

10. Children’s Privacy

Our services are not directed toward individuals under the age of 13.

We do not knowingly collect personal information from children.

11. Updates to This Privacy Policy

Kaina Digital reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Kaina Digital
Website: https://kainadigital.com.my/
Email: info@kainadigital.com.my